At Threeinoneco, we understand that sometimes you may need to update the delivery address for your order. To edit the address on your order, please reach out to our customer service team as soon as possible. You can contact us through our website or by phone, and one of our friendly representatives will assist you with the address change. Please note that we will do our best to accommodate your request, but any changes may be subject to our shipping and delivery timelines. We strive to provide excellent customer service and will work with you to ensure your order reaches the correct destination. Thank you for choosing Threeinoneco for your wellness needs.

If you have encountered a quality issue with your item from Threeinonelife, we apologize for any inconvenience this may have caused. Please reach out to our customer service team at contact@threeinoneco.com as soon as possible with your order number, photo and a detailed description of the issue. We strive to provide high-quality products and want to ensure that you are completely satisfied with your purchase. Our team will work swiftly to find a resolution, whether it involves a replacement, refund, or exchange. Your satisfaction is our top priority, and we are committed to resolving any quality concerns to your satisfaction. Thank you for bringing this to our attention, and we appreciate your understanding as we work to make it right for you.

At Threeinoneco, we understand the importance of staying informed about the availability of our products. To receive notifications about the restocking of your desired item, you can sign up for our newsletter on our website or create an account to receive personalized alerts. Additionally, you can reach out to our customer service team, who can provide estimated restocking dates and assist you in placing a reservation for the item. We are committed to keeping our customers informed and ensuring they have access to the products they love.

To check the status of your order with Threeinoneco, simply check the order details for your tracking number with our shipping courier and there they should provide you with the status of your order. There, you will be able to see the current status of your order, including any tracking information once your order has shipped. If you have any further questions or need assistance with checking your order status, our customer service team is available to help via email. We are committed to providing transparent and timely updates on the status of your order to ensure a smooth and satisfactory shopping experience with Threeinoneco.

At Threeinoneco, we want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a 30-day return policy. Simply contact our customer service team within 30 days of receiving your order to initiate the return process. Items must be in their original, unused condition with all tags and packaging intact. Once we receive the returned item, we will assess it and if found in proper condition we will process a refund to the original form of payment. Please note that personalized or custom-made items are not eligible for return unless there is a defect or error on our part. We are committed to providing high-quality products and excellent customer service, and we strive to make the return process as smooth and convenient as possible for our valued customers.

A: At Threeinoneco, we offer a variety of convenient payment options to make your purchase process smooth and secure. You can make payments using major credit cards such as Visa, MasterCard, and American Express. Additionally, we also accept PayPal for those who prefer to use this trusted online payment platform. For customers who prefer to pay in installments, we offer the option to use Afterpay, which allows you to split your purchase into four interest-free payments. With these multiple payment options, we aim to provide flexibility and convenience for all our customers.

At Threeinoneco, we understand the importance of timely refunds for our customers. Once we have received and processed your return, we will issue your refund within 5-7 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or financial institution. We appreciate your patience and will do everything we can to expedite the process to ensure you receive your refund as quickly as possible. If you have any concerns or questions about your refund, please don't hesitate to contact our customer service team.

At Threeinoneco, we understand that situations may arise where you need to cancel your order. To cancel your order, please contact our customer service team as soon as possible at [insert phone number or email address]. Please have your order number ready when you reach out to us, so we can expedite the cancellation process for you. It is important to note that if your order has already been processed or shipped, we may not be able to cancel it. In such cases, you may need to go through the return or exchange process once you receive your order. We strive to provide excellent customer service and will do our best to accommodate your cancellation request within our policies. Thank you for choosing Threeinoneco.